Privacy Policy

IMM Privacy Policy

Effective Date: [10/11/2024]

At IMM (Ice Machine Manufacturer), we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect your data in accordance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

  • Personal Information: This includes information such as your name, email address, phone number, shipping and billing addresses, and payment details when you make a purchase, sign up for newsletters, or contact us.

  • Usage Data: Information about your interaction with our website and services, including your IP address, browser type, the pages you visit, and the time spent on them.

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. You can manage cookie settings through your browser, but disabling cookies may affect your experience.

2. Lawful Basis for Data Collection (GDPR)

Under GDPR, we process personal data based on one or more of the following legal grounds:

  • Contractual Necessity: To fulfill contracts, such as processing orders and shipping products.
  • Legitimate Interests: To improve our services, manage relationships with customers, and prevent fraud.
  • Consent: Where you have given us explicit consent for specific purposes (e.g., marketing communications).
  • Legal Obligations: When required to comply with legal obligations.

3. How We Use Your Information

We use your personal information for the following purposes:

  • To process transactions, fulfill orders, and provide customer support.
  • To communicate with you about updates, promotions, or other relevant information.
  • To personalize your experience and improve our services.
  • To monitor and analyze the use of our website for functionality and security.

4. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the following rights:

  • Right to Access: You can request access to the personal data we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate or incomplete personal data.
  • Right to Erasure: You can request the deletion of your personal data under certain circumstances.
  • Right to Restrict Processing: You can ask us to restrict the processing of your personal data under certain conditions.
  • Right to Data Portability: You have the right to request a copy of your personal data in a structured, machine-readable format.
  • Right to Object: You can object to the processing of your personal data in certain situations, such as for direct marketing.

To exercise any of these rights, please contact us at [insert contact email or phone number].

5. Your Rights Under CCPA

If you are a California resident, you have the following rights under CCPA:

  • Right to Know: You can request to know the categories of personal information we collect, the purposes for which we use it, and with whom we share it.
  • Right to Delete: You can request that we delete the personal information we have collected about you, subject to certain exceptions (e.g., legal obligations or transactions).
  • Right to Opt-Out: You have the right to opt-out of the sale of your personal information. Note: We do not sell personal information.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your rights under CCPA.

To make a data request under CCPA, contact us at [insert contact email or phone number]. We will verify your identity and respond within 45 days, as required by law.

6. Sharing of Information

We do not sell your personal information. However, we may share your data with:

  • Service Providers: Third-party companies that help us with operations such as order processing, payments, shipping, marketing, and IT services.
  • Legal Compliance: We may disclose your data if required by law or to protect the rights and safety of IMM and others.

7. Data Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Children’s Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of any such data, we will delete it.

10. International Data Transfers

If you are located outside the United States, your information may be transferred to, and processed in, the U.S. By using our services, you consent to the transfer of your data to the U.S. We ensure that appropriate safeguards are in place to protect your personal data in accordance with GDPR requirements.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the "Effective Date" updated accordingly. We encourage you to review this policy regularly.

13. Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:

IMM (Ice Machine Manufacturer)
Email: [jeff@birdzeyewear.com]
Address: [1316 West Adams Street, Jacksonville Florida 32204, United States]